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waitress could not follow thru, must be a holiday hangover. I had to serve our own refill of coffee and tea, the salad looked like a discarded bags of lawn weeds and the worst blt ever, how do you mess up a blt but you did. shame on your restaurant for not doing their...
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1.0
#760505
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We've used gift cards for Johnny Rockets the past 5 or 6 times visiting the same location. A few days ago we eat there and give the waitress our gift card. She states they do not accept them anymore and I can use my $50 gift card for the $23.50 purchase, but they give...
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Anonymous
Anonymous

Please email us at social@johnnyrockets.com. We would like the opportunity to connect with you about your experience. Thank you.-Johnny Rockets Guest Service Team

4.2
I liked
  • Surroundings
  • Food
I didn't like
  • Basically called me a liar
  • Poor management
  • Refused to take their own gift card
#739877
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I've never been a big fan of Johnny Rockets' greasy food and dirty diner feel, but I have young kids and they enjoy that type of food. So occasionally we indulge. The bathrooms at the Hancock Village location make me feel dirtier when I walk out than when I went in. ...
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Anonymous
Johnny Rockets Guest Services

Good Afternoon,We appreciate you taking the time to share your concerns with us regarding the Hancock Village restaurant.Guest satisfaction is paramount to Johnny Rockets, and...

#695203
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AT LAGUNA BEACH THAT ACLU SUED ONCE AGAIN OVER ABUSE OF HOMELESS AND DISABLED JOHNNY ROCKETS GOES OUT OF ITS WAY TO ALSO STEREOTYPE THOSE WHO MAY NOT BE SO FORTUNATE TOO MANY TIMES TO LIST ALL I AM HOMELESS CRIPLED USE WALKER 4 HIP SURGERIES MORE TO COME ANY WAY...
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#688619
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I waited at the to-go counter at the Arundel Mills location for at least ten minutes without any assistance. I said go afternoon to an employee who then sharply stated, "I 'll be with you". Well, that never happened. Two cooks, so I thought, were conversing directly in...
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#663352
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Johnny Rocket sends out a flyer offering $5 off or 2 Hamburgers, Fries and coke for $20+ for their Santa Monica location then REFUSE to honor it. Spending 10 minutes looking for the loop hole and then coming up it was another Johnny Rocket in Santa Monica. THEY WERE...
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I didn't like
  • Manager
#580469
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I went to Johnny Rockets for the first time today and I WILL NEVER go back. I ordered the philly cheese steak sandwich. It was good until a clump of steak fell out that contained a short black hair. It was too short to be mine as my hair is brown and down to my back. I...
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2.7
Citrus Park, Florida
I liked
  • Waitress amber
I didn't like
  • Hair in my food
  • Manager
  • Bad customer service
#558599
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DATE:4/6/14 SERVER:JACLYN TABLE 42/1 TIME:3:16PM MILK SHAKES ARRIVED IN TIMELY FASHION. THE SANDWICHS SEEMED TO TAKE FOREVER. THE BEEF ON THE PHILLYSTEAK APPEARED TO HAVE POSSIBLLY BEEN UNDER A HEAT LAMP IN THAT IT WAS DRIED OUT. FRIES WERE LUKE WARM. MY 3 YR. OLD'S...
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#482889
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My friends and I went into a Philadelphia Johnny Rockets on South Street at 12:30 in the afternoon. The waiter who greeted me when I sat down seemed kind of annoyed and flustered, but I didn't mind his demeanor because the restaurant was busy. I noticed he was acting...
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#437523
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