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Johnny Rockets - Bad customer service
on April 20th 2018 i was in livermore outlet mall, and we ordered food in johnny rocket one hamburger and 2 chicken sandwhiches for my kids, then the food arrived but the chicken was fried and told the guy which he said he is the assistant Manager told him the kids can...
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Anonymous
Anonymous

You definitely need to contact corporate. Go to the Johnny Rocket's website and find the CONTACT US link.

#1237672
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yesterday i was in the outlet mall in Livermore california, went to Gohnny Rocket and ordered 3 chicken sandwiches for me and my kids, i paid almost $30.00 for the food and when the food arrived it was fried chicken and i told the guy we can not eat the fried food can...
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#1237606
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We visited your Daytona Beach Location.We we're greeted by a smiling 40s blond hostess.Friendly.She was bussing tables.. Don't you have a bussers? She walks over and asked how many in our party.I told her she said it was going to be a 30 minutes wait. I said that you...
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1.0
#1219898
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I honestly don’t even want to give them a star at all. I was there today after the kids festival with two of my friends and their kids. The ages 2-5. I am a white women with a mix child and my other two friends are black.. simple as that. We were seated outside @ 12:50...
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1.0
#1197059
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When we to Johnny Rockets, the food took SO long to cook and the service is horrible. The milkshakes are lumpy,the portions are so small and the oh my gosh the place is so messy it is just out of control and so unsanitary and *** the food is dry,greasy,and the chicken...
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Anonymous
Anonymous

Archdale, N.C. lead waitrees (caucasian), Our family went in and asked for coffee, were told they didnt have any or coffee pot empty, we asked if some could be made, from ther...

#1194599
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My visit was at the Arundel Mils Mall. I ordered the steak and cheese. The food was cold, the bread was stale. The waitress came over and said you don't like it. I said no and it was cold. She took it ans gave me the bill. She never asked if I wanted anything else. I...
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Anonymous
Anonymous

If you had eaten more than one or two bites, you owed the bill. Otherwise, I would have refused to pay for it.

#1137426
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hello, this is my 3rd attempt at resolution. I have not been contacted by anyone at the company to assist me in my problem. I visited the store at Princeton, nj on Aug 21, 2017 and received horrible customer service from the manager there. He stated he could not honor...
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2.3
Product
#1106878
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I ordered a bowl of chili, when I got it the bowl it was half full and cold, had to ask for the crackers they didn't bring me any, told the lady that severed me that the chili was cold all she offered was a milk shake, they charged me 5.50 for the chili.I was expecting...
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1.3
I didn't like
  • Not giving the customer what they ordered
#1105821
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We went to JR from experience we received at another JR at a casino in AZ. So we went to a JR in Gilbert AZ and had the worst service, we had to ask for menus, our request for a glass of water and ice tea was promptly brought. The food arrived after several minutes,...
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Anonymous
Anonymous

That was pretty bad service!

#1105380
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Contact Johnny Rockets

Mailing Address:
The Johnny Rockets Group, Inc.
20 Enterprise, Suite 300 Aliso Viejo, CA 92656
Aliso Viejo, CA 92656
Phone:
(888) 856-4669
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Johnny Rockets - Awful

I have tried to make contact with someone since 7-23-17 and no one will call me back or respond we xpent $200 a waste if $$$ 20min fir drinks another 10min because firhit a kids drink was a hour for adult beverage foid made ering and some ice cold
2.0
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#1082353
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