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Johnny Rockets - Terrible service

I wait one hour for my order and the two lady’s is very rude no one apologize
1.1
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Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1377810
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Had signed up online at Johnny Rockets for fan club- got a welcome coupon for a free burger if you purchase a burger/fries/drink. Even put in that I would be visiting this particular Johnny Rockets when I signed up since we were going to a baseball game. After we got...
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1.1
I didn't like
  • Refused to honor company coupon and rude
#1339852
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Johnny Rockets - Unsatisfied customer

Burger was undercooked. Very unsatisfied customer
#1282704
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Called in and placed an order for PICK Up... was quoted a total of $101.70. I orderd 6 Burgers and 5 Fries. The amount seemed pretty high but I was like ok maybe it's about 10$ per burger. So fast forward.... When I arrived to pick up the food, not only was the...
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SmoothTiger
SmoothTiger

Visit one at Mohegan Sunspent 18.75 was trash ordered well done burger onion rings soda has return bruger was raw smh onion rings tasteless overall l never will return and dis...

#1279907
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Johnny Rockets - Unexceptable Food Service

Hello, I have just visited your hollywood location! I am unimpressed by the service and the food quality that I have recieved. I ordered two burgers. They came to the table cold. I also order blue cheese, the packet was not refrigerated and was the nastiest blue cheese i have ever had. I hope that this location can better the expierence for fellow customers.
2.9
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1260358
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On May 12, I went to lunch with my two daughters to the Johnny Rockets located in the Fl mall Orlando. My check came to $43.82 I gave the server my Visa card plus $10 cash, he asked if the cash was going towards the check and I told him that the $10 was his tip since...
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2.7
#1258143
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Johnny Rockets - Poor maneger performer

Johnny rocket, in international plaza in tampa the food there is bad i got a order came with hair cold fry aand flat coke that why nobody want to eat there also the manager treat theys employee like *** i will never eat there again thank you
#1249191
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When I went in too Johnny rockets on 4/27/18 around 3:40 nobody greet me they just looked I sat down at the bar stools for about 5 mins nobody came up to me so I just left then came back later on same thing so I asked for a menu it shouldn't be that way they should...
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#1245635
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Johnny Rockets - Bad customer service
on April 20th 2018 i was in livermore outlet mall, and we ordered food in johnny rocket one hamburger and 2 chicken sandwhiches for my kids, then the food arrived but the chicken was fried and told the guy which he said he is the assistant Manager told him the kids can...
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Anonymous
Anonymous

You definitely need to contact corporate. Go to the Johnny Rocket's website and find the CONTACT US link.

#1237672
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Contact Johnny Rockets

Mailing Address:
The Johnny Rockets Group, Inc.
20 Enterprise, Suite 300 Aliso Viejo, CA 92656
Aliso Viejo, CA 92656
USA
Phone:
(888) 856-4669
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We visited your Daytona Beach Location.We we're greeted by a smiling 40s blond hostess.Friendly.She was bussing tables.. Don't you have a bussers? She walks over and asked how many in our party.I told her she said it was going to be a 30 minutes wait. I said that you...
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1.0
#1219898
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