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My visit was at the Arundel Mils Mall. I ordered the steak and cheese. The food was cold, the bread was stale. The waitress came over and said you don't like it. I said no and it was cold. She took it ans gave me the bill. She never asked if I wanted anything else. I...
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Anonymous
Anonymous

If you had eaten more than one or two bites, you owed the bill. Otherwise, I would have refused to pay for it.

#1137426
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hello, this is my 3rd attempt at resolution. I have not been contacted by anyone at the company to assist me in my problem. I visited the store at Princeton, nj on Aug 21, 2017 and received horrible customer service from the manager there. He stated he could not honor...
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2.3
Product
#1106878
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I ordered a bowl of chili, when I got it the bowl it was half full and cold, had to ask for the crackers they didn't bring me any, told the lady that severed me that the chili was cold all she offered was a milk shake, they charged me 5.50 for the chili.I was expecting...
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1.3
I didn't like
  • Not giving the customer what they ordered
#1105821
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We went to JR from experience we received at another JR at a casino in AZ. So we went to a JR in Gilbert AZ and had the worst service, we had to ask for menus, our request for a glass of water and ice tea was promptly brought. The food arrived after several minutes,...
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Anonymous
Anonymous

That was pretty bad service!

#1105380
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Johnny Rockets - Awful

I have tried to make contact with someone since 7-23-17 and no one will call me back or respond we xpent $200 a waste if $$$ 20min fir drinks another 10min because firhit a kids drink was a hour for adult beverage foid made ering and some ice cold
2.0
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Allergens Information
Cleanliness
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#1082353
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Johnny Rockets - Awful total 13 of us and was told the wait for 30min for dri

The wait was 30 min fir frinks even kids aapnd a hour fir 1adult beverage was so long because we were a big group and some of food made wrong and ice cold burger fo r a $200 bill and our daughter bday we expected more i have complained on messenger for a week straight with no luck just autamated machine this happeneed on 7/23/17 around 4:00
1.8
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1081438
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Went for lunch at 12:40. Had to wait just to get a table and ended up outside. Ordered and waited 55 minutes, while a woman at the next table (2 inches awsy) smoked like a chimney. As an asthmatic, the fact that the wind blew her smoke into my face was brutal. Finally,...
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1.7
#1074812
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Kennywood Park,Pgh.Pa. Restaurant From the moment the girl took our order,who had a miserable face till till the end of the meal was a disaster! Ordering was a nightmare,all the girl did was point at the board when asked a question. We sat at the counter right in front...
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1.7
I liked
  • Cheese fries
I didn't like
  • Food
  • Cahier
#1072865
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ON jULY 5TH I STOP BY FOR THE $5.99 BURGER AND FRIES I ASK FOR CHEESE AND WAS TOLD IT WAS $1.19 MORE FOR 1 SLICE OF CHEESE=$7.18 PLUS TAX=$7.68 I GOT A SMALL AND I MEAN SMALL AMOUNT OF FRENCH FRIES AND WAS TOLD BY THE MANAGER THAT WHEN YOU PAY LESS YOU GET LESS? I TOLD...
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1.9
#1071022
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Johnny Rockets (JR) - Bally's in Las Vegas - Jun 19 Had just gotten into Vegas on a 110-degree night. We were walking over to the strip and decided to get a *** to eat at JR. My wife and I each ordered one of their burgers... and specifically said "no" when asked...
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1.1
#1065885
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